2.2 Our Access to Your Content. We may access, view or listen to your Content (defined in section 4.1 (Content) below) through both automated and manual methods, but only in limited ways and only as permitted by law. For example, in order to provide the Services and Software, we may need to access, view, or listen to your Contante to (A) respond to Feedback or support requests; (B) detect, prevent, or otherwise address fraud, security, legal, or technical issues; and (C) enforce the Terms, as further set forth in Section 4.1 below. Our automated systems may analyze your Content and Creative Cloud Customer Fonts (defined in section 3.10 (Creative Cloud Customer Fonts) below) using techniques such as machine learning in order to improve our Services and Software and the user experience. Information on how Adobe uses machine learning can be found here: http://www.adobe.com/go/machine_learning.One user who took exception to the changes is Sam Santala, founder of Songhorn Studios, who blasted the company on X:
Another user, director Duncan Jones likewise called out the company for interfering with his movie in a since-deleted X post:So am I reading this, right? @Adobe@Photoshop
I can't use Photoshop unless I'm okay with you having full access to anything I create with it, INCLUDING NDA work? pic.twitter.com/ZYbnFCMlkE — Sam Santala (@SamSantala) June 5, 2024
Hey @Photoshop what the hell was that new agreement you forced us to sign this morning that locked our ap [sic] until we agree to it? We are working on a bloody movie here, and NO, you don’t suddenly have the right to any of the work we are doing on it because we pay you to use photoshop. What the fuck?!Users are prevented from using Photoshop until they agree to the terms of service, and worse yet, users cannot even uninstall Photoshop without agreeing to the new terms of service first.
In response to the complaints, Adobe issued a “clarification” in their blog and on X.@Adobe@AdobeCare Can someone there give me an email for someone who can cancel my subscription without having to sign in and agree to these new terms first?
— Sam Santala (@SamSantala) June 6, 2024
The company claims that it “does not train Firefly Gen AI models on customer content. The company also says that “Adobe will never assume ownership of a customer’s work. Adobe hosts content to enable customers to use our applications and services. Customers own their content and Adobe does not assume any ownership of customer work.” That “clarification” does little to satisfy us at Law Enforcement Today and our affiliated companies. As the largest law enforcement-related media company in the country, we will be taking our business elsewhere. Read more at: LawEnforcementToday.comRead more on our blog here: https://t.co/TtA7LTd4Ue
— Adobe (@Adobe) June 6, 2024
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